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Guidance and counselling services

International House Lahti provides information, guidance and consultation in matters relating to immigration and integration to immigrants in our service area. Our services are free of charge. We can use translators when/if necessary. We hope you book a time with us in advance, but you can also visit us without a booking, and in such a case you should be prepared to wait for your turn.

Service point is intended for all immigrants in our area regardless of the reasons for moving to Finland and the length of their stay. Our service area comprises all Päijät-Häme (Lahti Region), Pukkila and Myrskylä.
You can contact us by phone or e-mail or come to see us at our service point.

Location

Shopping centre Trio, 2nd floor, Palvelutori Service Centre, Aleksanterinkatu 18.

Opening hours

Mon 12-15, Tue-Fri 9-15

Contact information

E-mail: ihl@lahti.fi
Service Counselor, tel. 050 539 1604 (Finnish, English, Russian)
Service Counselor, tel. 050 539 1649 (Finnish, English, Swedish, German)
Service Counselor, tel. 050 539 1650 (Finnish, English, Russian, Spanish)
Counselor, tel. 044 018 7236 (Arabic, Finnish, English)

Personal advice and guidance

• immigration-related issues (registration, permit matters)
• information on the rights and obligations of migrants (legislation)
• advice and information about the authorities and Finnish public services
• advice about everyday housing, work, social security, education etc.)
• other problems of everyday life

As part of our counseling service, we will direct you towards any other necessary services. You can get guidance and counseling in Finnish, English, Russian, Spanish, Arabic, Swedish and German. If it is necessary, we can use an interpreter. Our service is free of charge.

We offer the authorities, different organisations and other parties within our service area advice and counseling services in immigration on the following matters:
• general advice on immigration matters
• consultation in individual client cases